- Sales FAQ
Hello all! If you'd like to find out more about Z Publishing more generally, please visit our 'About Us' page. For more specific answers regarding our store and order fulfillment process, you've come to the right place.
When can I expect to receive my order?
Your expected wait time depends on the product you purchased. If you purchased an already published book, you can expect to wait 21 days from the time of your order to receiving your book(s). If you purchased a pre-order (i.e. a book that has not yet been published), then you can expect to wait 21 days from the date of publication. Each book's product page has specific information on estimated wait times.
It's been 21 days since I placed my order and I have not received my book(s). What can I do?
Please send your order number in an email to email@example.com, and we will get back to you with your tracking number as soon as possible.
Why do many of the reviews mention a specific writer?
For all of our publications, we encourage our readers to mention the name of their favorite writer(s) featured in the book in their reviews on Amazon, social media, and elsewhere. This is one of the main ways we receive feedback regarding which of our contributors our readers would like to read more of!
Where is Z Publishing House located?
At the moment, thanks to the wonder of the Internet, our employees have the liberty to work from anywhere they would like, and we are spread out across two countries. However, we are in the process of securing a physical headquarters in southeast Wisconsin (most probably Milwaukee or Racine).
Are you hiring?
Not at the moment. We finished up our most recent round of hires a little while back. We encourage you to continue to check this page, which will be updated when we are again hiring.
Update: In the spring of 2018, we will be looking to fill the following positions:
Manuscript Proofreader (Full-Time)
Retail Sales Representative (Full-Time)
Email Zach (firstname.lastname@example.org) to be placed on our list of interested candidates.
Where can I submit my writing?
Browse through our 'Upcoming Books' section to get a feel for which book(s) you would like to submit to. Once you decide, go ahead and fill out the short submission form that is included on each upcoming book's description page.
Can I still submit to your blog?
Unfortunately, no. Our blog is no longer operational. We now publish books exclusively.
I'm having an issue filling out my submission form. How can I get help?
Is Z Publishing House active on social media?